Before You Purchase

1. Order Confirmation

When you place an order, you will receive an order confirmation email.
This confirms that we have received your order, but it does not mean your order has been accepted until payment has been successfully processed.

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2. Product Descriptions

We make all reasonable efforts to ensure that product images, descriptions, and specifications are accurate.
However, slight variations in color, texture, or appearance may occur due to monitor 

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3. Price & Taxes

All prices are listed in Japanese Yen (JPY).
Taxes and import duties are not included in the item price unless otherwise stated.
International orders may be subject to customs duties, taxes, or import fees.
These additional charges, if any, are the buyer’s responsibility.

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4. Shipping Fees

Shipping fees are calculated based on the destination, package size, and weight, and will be displayed at checkout.
Please note that delivery times are estimates and not guaranteed.

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5. Delivery Times

Estimated delivery times vary by destination and logistics carrier.
Detailed transit time estimates for each region are shown in the shipping rate table and will be confirmed at checkout.
Please note that delivery times are estimates and may be affected by customs inspection, holidays, or unforeseen circumstances.

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6. Order Changes & Cancellations

Order changes or cancellations must be made before the item is shipped.
Once the order has been shipped, cancellation or modification is not possible.

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7. Returns & Exchanges

Due to international delivery and hygiene standards, we do not accept returns or exchanges for reasons of buyer preference.
If the item arrives damaged or defective, please contact us within 7 days of receipt with photos and order details.

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8. Customs, Duties & Import Fees

International orders may be subject to customs duties or taxes, depending on your country.
These charges are the buyer’s responsibility.
If you are unsure about your country’s regulations, please contact your local customs office before placing your order.

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9. Customs, Duties & Import Fees

International orders may be subject to customs duties or taxes, depending on your country.
These charges are the buyer’s responsibility.
If you are unsure about your country’s regulations, please contact your local customs office before placing your order.

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10. Shipping Restrictions

Some destinations are not eligible for standard international delivery.
Please refer to our Shipping & Delivery page for a list of restricted regions.

■Updated on 02/07/2026